Welcome to the Resources & Support section, a catalog of helpful information you can use to make your job a little easier. If you're new to the printing process, the FAQs section is a good place to start. There you will find answers to the questions we hear most often from our customers. And because every industry has its own lingo, we provide a Glossary of Terms with definitions and explanations for many of the common (and not so common) terms related to printing. In the Software Downloads section, we've compiled an inventory of some of the most popular and useful commercial, shareware and freeware applications available. Included is everything from web browsers and system utilities to graphic arts and multimedia tools. Finally, if you're looking for tips on choosing the right paper, seeking ideas for a new promotion or wondering about the next version of your favorite software, check out our Tips & Tricks area.